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Terms and conditions

Biggest Laptop Buyback Offer

Valid from August 11, 2025 – September 14, 2025

Buyback any working or non-working laptop and receive an assured discount on the purchase of a new Windows
Notebook.

Key Offer Details:

      • AED 500 Discount: Applicable when trading in a working laptop, valid for in-store purchases.
      • AED 200 Discount: Applicable when trading in a non-working laptop, valid for Online & in-store purchases only.
      • Applicable when trading in a working laptop, valid for Online purchases only.

Exclusions:

      • Devices that are cracked, broken, or physically damaged will not be accepted.
      • Apple MacBooks are not eligible for this promotion.

Buyback vouchers:

      • Cannot be exchanged for cash or Sharaf DG gift cards.
      • Will not be reissued if lost or stolen.
      • Are non-transferable between devices or customers.
      • Only one buyback voucher can be redeemed per qualifying device per customer during the offer period.
      • No two offers can be combined during the campaign period.

Eligible Payment Methods:

      • All standard payment methods are accepted.
      • Promotion is valid for one-time use only per customer.

Promotion Conditions:

      • Valid from August 22 to September 14, 2025.
      • Applicable only on Windows Notebooks.
      • Offer applicable to products sold by SharafDG.
      • Available in-store and online.

Online purchases:

    • Only laptops to laptops can be traded in.
    • AED 200 discount will be applied even if the Buyback device has no residual value.

Online Purchase Journey

      • Select Your Product
      • Choose a Windows Laptop from the available options.
      • Select the Upgrade with Buyback option
      • Click on Add to Cart to avail the offer with a discounted price.

Online Purchase Conditions:

      • AED 200 discount is applied instantly via selecting the Buyback option.
      • The old device must be handed over at the time of delivery to the courier partner. Pls note Laptop will be
        checked by courier partner if any damages.
      • If the device is not provided or does not meet eligibility criteria, delivery will be denied, and the
        order will be cancelled.
      • Buyback discount cannot be clubbed with any other promotional activity (Bundle offers, Bank discount,
        Coupon discount).

In-store purchases:

      • AED 200 or AED 500 discount will be provided by the Tech Bench Team based on device condition.
      • Emirates ID must be presented for voucher redemption.
      • Buyback vouchers are valid until September 21, 2025.
      • Coupons can be transferred at customer discretion, but lost coupons will not be reissued.
    • This promotion cannot be combined with other vouchers, FOC, bank promotions, DG Member discounts, or any
      other in-store or online offers.

Return Policy:

    • In case of a return, only the final invoice value (after AED 200/AED 500 discount) will be refunded.

Offer Applicability:

      • Applicable on all Windows Notebooks.
      • AED 500 discount: for working devices, valid in-store only
      • AED 200 discount: for non-working devices, valid in-store and online.

Additional Terms:

      • Promotion is valid from August 22 to September 14, 2025, in-store and online.
      • Sharaf DG reserves the right to terminate or modify the offer without prior notice.
      • Buyback vouchers will be issued upon acceptance of the old device in Sharaf DG stores.
      • Vouchers are redeemable only on Windows laptops.
      • Only one voucher per qualifying device per customer is allowed.
      • Standard Sharaf DG Terms & Conditions apply.

Disclaimer:

  • Sharaf DG reserves the right to change, cancel, or amend the promotion at its sole discretion without prior
    notice.
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