Terms and conditions
Enter a raffle draw to Win Tesla Model Y car worth AED 197,000
• Invoice with total value of AED 500 and above will qualify for the raffle ticket.
• Promotion valid at Sharaf DG UAE stores and sharafdg.com on products sold by Sharaf DG only.
• Customers will receive an SMS, confirming their auto registration to the raffle draw.
• No physical raffle coupons will be issued
• One raffle entry per customer will be eligible.
• Winner will be selected through a raffle draw on 09 Feb 2024.
• Purchase invoice and relevant ID proof needs to be produced to claim the prize.
• Winner will be notified through the mobile number and/or email address provided.
• Any uncollected prize after 30 days of the draw will be forfeited.
• Prize cannot be exchanged with any other products or cash.
• Standard Sharaf DG Terms & Conditions will apply.
• Any disputes arising will be subject to the decision of UAE courts.
Buyback HA | Terms and conditions
Exchange old appliances and TV’s and save up to AED 3500 + AED 200 top up value
Valid from 8th Dec 2023 to 14th Jan 2024
Buyback Telecom
• Applicable on select Telecom Brands and Models.
• Exchange model must be in Working condition.
• Top up is not applicable for devices with Exchange value below AED 250.
• Standard Sharaf DG Terms & Conditions will apply.
Top Up Exchange amount Classification
• Device Exchange value above AED 3000: Additional Top up AED 300.
• Device Exchange value above AED 2000: Additional Top up AED 250.
• Device Exchange value below AED 2000: Additional Top up AED 100.
• Devices in Below Average (Cracked, Screen Damaged condition): Not eligible for Top up.
For Microsoft Surface , Printers, Laptops and Tablets Buyback
Buyback Program Terms and Conditions:
- Participating Channels:
- The promotion is applicable in Sharaf DG stores and online only.
- Eligible Products:
- The promotion is applicable on products sold exclusively by Sharaf DG.
- Termination Clause:
- Sharaf DG reserves the right to terminate the promotion without prior notice.
- Redemption Details:
- The promotion can be redeemed by an individual for a single use and on a single purchase.
- Standard Terms and Conditions:
- Standard Sharaf DG Terms & Conditions will apply to the promotion.
- The buyback voucher will be issued after the evaluation at Sharaf DG stores.
- The buyback promotion or voucher cannot be combined with any other promotion, either online or at the store.
- Buyback shall be applicable on products above AED 500/- only
- Online, only a top-up of AED 100 will be provided.
- The buyback voucher is redeemable only on Surface Notebooks, Tablets, Printers, and Monitors.
- The buyback voucher is exclusive to the mentioned product categories and is not valid for any other products.
- The buyback voucher cannot be exchanged for cash or a Sharaf DG gift card.
- In the case of theft or loss, the buyback voucher cannot be reissued.
- The buyback voucher cannot be combined with any other voucher already available with the customer as a payment method for purchasing a new laptop/tablet/monitor/printer.
- Each customer is eligible to redeem only one buyback voucher for a single qualifying device within the specified offer period.
- The customer is required to present their Emirates ID when collecting the new unit.
- The old device must be returned to the courier. While physical damage is not accepted, the laptop can be in either working or non-working condition, and a charger is not required.
- The promotion is applicable to select brands only.
- No two offers can be combined during the campaign period.
- Standard Sharaf DG Terms & Conditions apply.
Shop and Save with EmiratesNBD bank card.
• 5% discount on Smartphones, IT and Smart Electronics (Smartphone -incudes all mobile phones) (IT – includes Laptops, Tablets, Desktops, Printers and Monitors) and (Smart Electronics – includes Smart watches, Fitness trackers)
• 10% discount on all other categories (includes – Home Appliances, TVs, Audio, Photography, Gaming, Accessories )
• Minimum purchase amount of AED 1,500
• Maximum discount amount is AED 200
• Discount is not applicable on all Apple, PS5 and Xbox products.
• Offer applicable on Emirates NBD credit and debit cards only as specified by the bank.
• For Store purchases – Only Physical credit or debit card are accepted to avail the bank offer.
• Discount is applicable on each card only once during the campaign duration.
• Full amount to be paid by Emirates NBD card to avail the bank promotion.
• Only one discount promotion is applicable at a time. Multiple offers cannot be clubbed together. (either Bank, ESAAD, FAZAA, DG Member or any other discount promotion).
• In case of customer product return, kindly check with the store where product was purchased to validate of the customer is a winner for Purchase back promotion.
• Any Winner returning the product, will need to return the Gift voucher/amount back as well.
• Offer applicable in all Sharaf DG stores across UAE only.
• Offer applicable online for products sold by Sharaf DG only.
• Bank & Sharaf DG standard terms and condition apply
Sustainability E-waste
• Customers who donate electronics waste will be eligible to Win exciting prizes.
• Promotion is valid at Sharaf DG stores only.
• The gift cannot be exchanged for cash or any alternate product.
• Sharaf DG Standard Terms & Conditions will apply.
• Any disputes arising will be subject to the decision of UAE courts.