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Discover Unbeatable Deals at Sharaf DG Shopping Festival!

Terms and conditions

Enter a raffle draw to Win Tesla Model Y car worth AED 197,000


• Invoice with total value of AED 500 and above will qualify for the raffle ticket.

• Promotion valid at Sharaf DG UAE stores and sharafdg.com on products sold by Sharaf DG only.

• Customers will receive an SMS, confirming their auto registration to the raffle draw.

• No physical raffle coupons will be issued

• One raffle entry per customer will be eligible.

• Winner will be selected through a raffle draw on 09 Feb 2024.

• Purchase invoice and relevant ID proof needs to be produced to claim the prize.

• Winner will be notified through the mobile number and/or email address provided.

• Any uncollected prize after 30 days of the draw will be forfeited.

• Prize cannot be exchanged with any other products or cash.

• Standard Sharaf DG Terms & Conditions will apply.

• Any disputes arising will be subject to the decision of UAE courts.


Buyback HA | Terms and conditions

Exchange old appliances and TV’s and save up to AED 3500 + AED 200 top up value

Valid from 8th Dec 2023 to 14th Jan 2024

Buyback Telecom

• Applicable on select Telecom Brands and Models.

• Exchange model must be in Working condition.

• Top up is not applicable for devices with Exchange value below AED 250.

• Standard Sharaf DG Terms & Conditions will apply.

Top Up Exchange amount Classification

• Device Exchange value above AED 3000: Additional Top up AED 300.

• Device Exchange value above AED 2000: Additional Top up AED 250.

• Device Exchange value below AED 2000: Additional Top up AED 100.

• Devices in Below Average (Cracked, Screen Damaged condition): Not eligible for Top up.

For Microsoft Surface , Printers, Laptops and Tablets Buyback 

Buyback Program Terms and Conditions:

  1. Participating Channels:
    • The promotion is applicable in Sharaf DG stores and online only.
  2. Eligible Products:
    • The promotion is applicable on products sold exclusively by Sharaf DG.
  3. Termination Clause:
    • Sharaf DG reserves the right to terminate the promotion without prior notice.
  4. Redemption Details:
    • The promotion can be redeemed by an individual for a single use and on a single purchase.
  5. Standard Terms and Conditions:
    • Standard Sharaf DG Terms & Conditions will apply to the promotion.
Terms and conditions for the Voucher:
  1. The buyback voucher will be issued after the evaluation at Sharaf DG stores.
  2. The buyback promotion or voucher cannot be combined with any other promotion, either online or at the store.
  3. Buyback shall be applicable on products above AED 500/- only
  4. Online, only a top-up of AED 100 will be provided.
  5. The buyback voucher is redeemable only on Surface Notebooks, Tablets, Printers, and Monitors.
  6. The buyback voucher is exclusive to the mentioned product categories and is not valid for any other products.
  7. The buyback voucher cannot be exchanged for cash or a Sharaf DG gift card.
  8. In the case of theft or loss, the buyback voucher cannot be reissued.
  9. The buyback voucher cannot be combined with any other voucher already available with the customer as a payment method for purchasing a new laptop/tablet/monitor/printer.
  10. Each customer is eligible to redeem only one buyback voucher for a single qualifying device within the specified offer period.
  11. The customer is required to present their Emirates ID when collecting the new unit.
  12. The old device must be returned to the courier. While physical damage is not accepted, the laptop can be in either working or non-working condition, and a charger is not required.
  13. The promotion is applicable to select brands only.
  14. No two offers can be combined during the campaign period.
  15. Standard Sharaf DG Terms & Conditions apply.

Shop and Save with EmiratesNBD bank card.

• 5% discount on Smartphones, IT and Smart Electronics (Smartphone -incudes all mobile phones) (IT – includes Laptops, Tablets, Desktops, Printers and Monitors) and (Smart Electronics – includes Smart watches, Fitness trackers)

• 10% discount on all other categories (includes – Home Appliances, TVs, Audio, Photography, Gaming, Accessories )

• Minimum purchase amount of AED 1,500

• Maximum discount amount is AED 200

• Discount is not applicable on all Apple, PS5 and Xbox products.

• Offer applicable on Emirates NBD credit and debit cards only as specified by the bank.

• For Store purchases – Only Physical credit or debit card are accepted to avail the bank offer.

• Discount is applicable on each card only once during the campaign duration.

• Full amount to be paid by Emirates NBD card to avail the bank promotion.

• Only one discount promotion is applicable at a time. Multiple offers cannot be clubbed together. (either Bank, ESAAD, FAZAA, DG Member or any other discount promotion).

• In case of customer product return, kindly check with the store where product was purchased to validate of the customer is a winner for Purchase back promotion.

• Any Winner returning the product, will need to return the Gift voucher/amount back as well.

• Offer applicable in all Sharaf DG stores across UAE only.

• Offer applicable online for products sold by Sharaf DG only.

• Bank & Sharaf DG standard terms and condition apply


Sustainability E-waste

• Customers who donate electronics waste will be eligible to Win exciting prizes.

• Promotion is valid at Sharaf DG stores only.

• The gift cannot be exchanged for cash or any  alternate product.

• Sharaf DG Standard Terms & Conditions will apply.

• Any disputes arising will be subject to the decision of UAE courts.

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