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Frequently Asked Questions - FAQ

What is "Express Delivery"?

Express Delivery is Sharaf DG’s same-day and next-day delivery service.
Orders placed before 12 noon are delivered the same day within Dubai and Sharjah city limits. Orders placed after 12 noon are delivered the next day within city limits across all emirates.
Deliveries outside city limits, to remote areas or to restricted zones may take longer.

How can I get my order today?

Simply place your order before 12 noon, and with “Express Delivery,” you’ll receive it within the same day if you’re in Dubai or Sharjah.

Is there an extra charge for DG Members?

No, “Express Delivery” is absolutely free for DG Members.

Is Express Delivery available across the UAE?

“Express Delivery” is available within city limits across the UAE. We aim to speed up deliveries in remote areas as much as possible.

Are all products eligible for Express Delivery?

Currently, “Express Delivery” is available on select products. Look for the “Express Delivery” badge on eligible items.

How do I find products with the "Express Delivery" option?

Look for the “Express Delivery” badge on product listings and use the website filters to find eligible products.

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