Frequently Asked Questions - FAQ
What is "Express Delivery"?
“Express Delivery” is Sharaf DG’s service for receiving your order within 24 hours when placed before 12 noon, available in Dubai and Sharjah. Generally, orders placed online takes 2 – 3 working days to deliver.
How can I get my order today?
Simply place your order before 12 noon, and with “Express Delivery,” you’ll receive it within the same day if you’re in Dubai or Sharjah.
Is there an extra charge for DG Members?
No, “Express Delivery” is absolutely free for DG Members.
Is Express Delivery available across the UAE?
“Express Delivery” is available within city limits across the UAE. We aim to speed up deliveries in remote areas as much as possible.
Are all products eligible for Express Delivery?
Currently, “Express Delivery” is available on select products. Look for the “Express Delivery” badge on eligible items.
How do I find products with the "Express Delivery" option?
Look for the “Express Delivery” badge on product listings and use the website filters to find eligible products.