GUARANTEED 60% BUY BACK- APPLE WATCH -2023

1. Program:

Guaranteed buy-back program guarantees a buy-back value in an event of upgrades of the current device to a new device belonging to NPI (new product introduction) classification, Ex: Apple Watch latest series bought this year can be upgraded to a NPI watch in 2024 with a guaranteed buy-back value of 60% amount paid for Apple watch launched in 2023.

• • A. Eligibility:

  • i. The plan can be offered to customers with any Apple Watch series launched in 2023.
  • ii. Customers will be charged a one-time fee of AED 49 for the plan.

  • A. Plan Term:

  • i. The plan is to be purchased/enrolled between 22nd September 2023 till 31st December 2023.
  • ii. The plan once enrolled is valid from the date of purchase till 31st December 2024 or 395 days whichever comes earlier.

REDEMPTION:

The plan can be redeemed next year starting from the launch day of the new Watch model till 31st December 2024.

• • A. Requirements:

  • i. The customer should carry the invoice copy along with the Apple Watch (same serial number) and its box.
  • ii. The Watch should be in working conditions with no missing parts or fault.
  • iii. Battery health should not be less than 90%.
  • iv. There should not be any scratches on the screen or dents on the body.
  • v. The device should be free from any kind of lock, device, cloud or otherwise.
  • vi. Device will be checked and evaluated at the Tech bench in Sharaf DG stores.

  • B. Exceptions:

  • i. In event of the device exchange from Apple Service Provider a letter of exchange shall be produced at the time of redemption as an additional document by the customer.
  • ii. In an event of a refund/change of Watch the plan fees shall not be refunded
  • iii. This plan is Non-Transferable, the plan will be associated with the Serial number unique to the watch and cannot be transferred to another device