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Open Box Units sold on Sharaf DG: Terms & Conditions

What are Open Box Units?

Sharaf DG partners with sellers to offer used, pre-owned, and open box products at deep discounts. These items could be display models, customer returns, or slightly used products. Each item is carefully inspected and categorized as “Open Unit,” “Display Unit,” or “Repaired Unit” based on its condition.

Detailed Descriptions for Informed Decisions:

Each Open Box product on Sharaf DG comes with a description highlighting its included accessories, and packaging condition. This level of transparency allows you to understand the product’s state and make an informed buying decision.

Warranty and Returns:

Open Box units come with a 6-month warranty from the date of purchase. However, returns are only accepted within 7 days and must be made at the Sharaf DG Mega Mall branch in Sharjah. Defective units can be returned for a Sharaf DG gift card or refund in the original payment method.

Things to Remember:

  • • Open Box units are used or pre-owned items.
  • • Each item’s condition is unique and clearly described.
  • • The warranty is valid for 6 months, but returns are limited to 7 days and in-store along with the invoice only.
  • • Defective units can be returned for a gift card or refund.

Overall, Sharaf DG’s Open Box program offers great deals on various products with clear information and warranties. However, keep in mind the limited return window and in-store return restriction before making a purchase.

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