Terms and conditions
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- Samsung Week Promotion
- The Samsung Week Promotion is designed to provide customers with exclusive deals and added value during the promotional period. This initiative will feature four distinct types of offers: 1) The OTT Offer, 2) The Music Studio Bundle, 3) The Art Store Offer and 4) Fazaa & Esaad Offer.
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- Promotion Period: 20th August 2026 – 6th September 2026
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- Eligible Products: The promotion shall be valid on select 2026 Samsung TV models.
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- Availability: These terms and conditions apply strictly to offline Samsung brandshops and authorised retailer stores in the United Arab Emirates.
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- The OTT Offer
- The OTT Offer includes a complimentary voucher of up to 12 months of Amazon Prime, Yango, WatchIt, OSNTV, TOD, and Spotify.
- The OTT Offer includes a complimentary voucher of up to 12 months of subscription to Amazon Prime, Yango, WatchIt, OSNTV, TOD, and Spotify.
- Mechanism to Avail the OTT Offers
- 1. The customer must purchase the applicable Products from the Stores.
- 2. The customer must purchase one of the Product as listed below.
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- OTT Offer – Redemption Process
- Once the customer has received the purchased Products, the customer shall download the Promo app on their Product(s) if not pre-installed.
- To receive the OTT Offer Voucher, the customer must open the Promo App and click the “Get It Now” or “Use Now” button upon seeing the available Offer.
- The customer will be prompted to confirm their Samsung Account details. If the customers do not have a Samsung account, they will need to create one.
- Customers will see on-screen instructions to guide them through the registration process.
- The Voucher must be activated within two (2) weeks of the Product delivery date; otherwise, it will no longer be available.
- Vouchers for Spotify cannot be redeemed on existing accounts; customers must create a new account to utilise this Offer.
- For other OTT Offers, the customer can only redeem the Vouchers on an account without an existing subscription. Once the existing subscription expires, only then the customer can use the Voucher. Otherwise, the customer should use an account without a subscription or create a new one to use the Voucher.
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- Partner Terms and Conditions
- By clicking ‘Redeem Coupon’, you agree to the Samsung Offer’s terms and conditions and the partners’ terms and conditions.
- After the Promotional Period, you authorise OTT partners to charge your default payment method or any other payment method on file in addition to any taxes on then-current price.
- Your OTT Offer subscription continues until cancelled by the subscriber. You may cancel anytime by visiting Your Account. You will not be charged for the next subscription period if you cancel before the next renewal date. All OTT Offer subscription cancellations and refunds are subject to the applicable OTT partner’s policy. OTT partners may from time to time change the price of this subscription.
- These OTT Offers are offered on a first-come, first-served basis, and are strictly subject to availability and may not be provided to all customers purchasing the Products during the Promotion Period.
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- Music Studio Bundle Offer
- The customer will get 2 (pcs) of complimentary Music Studio 5 on every 98″ The Frame (98LS03HE) purchase.
- The complimentary Music Studio 5 model options are:HW-LS51H/ZN
HW-LS50H/ZN
- This offer is applicable on a first-come, first-served basis, until supplies last, and may not be provided to all customers purchasing the Products.
- The complimentary Music Studio will be made available for collection from the Store of purchase from September 2026 onwards.
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- The Art Store Offer
- The Art Store offer is applicable on every 98″ The Frame (98LS03HE) purchase.
- After purchasing the TV from the Stores, the customer will enjoy 12 months of Art Store subscription.
- For other Frame models, the customer will get 3 months of Free Trial.
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- Mechanism: Art Store Voucher Code Redemption
- Purchase an eligible Samsung Frame TV Model.
- Download the Promo App.
- Customer must then open the Promo App and log in with their Samsung account credentials. If customer doesn’t have an account, they can create one during this step.
- Once logged in, customer must navigate to the “Voucher Redemption” section within the Promo App and will receive a Samsung art store voucher (“Voucher”).
- Enter the provided Voucher code in the designated field within the Promo App.
- If you are already an Art Store subscriber:Go to ‘Payment Info’ in the My Art Store row on the Art Store home screen.
Click on ‘Promotional Codes’, enter the Voucher code and click ‘Redeem’.
Once the Voucher information appears on your TV, click ‘Apply’ to use it.
- If you don’t have an Art Store subscription yet:Go to ‘Membership’ in the My Art Store row on the Art Store home screen and choose a membership plan. Please note that to redeem a Voucher, you must select the membership plan that corresponds to the one on your Voucher (i.e. if your Voucher is for a monthly plan, you must sign up for a monthly plan).
Then, scan the QR code with your mobile device, or go to www.samsungcheckout.com and enter the authorisation code displayed on your TV.
On the Samsung Checkout page, you’ll see the membership plan that you selected.
Register your credit card and click on ‘Add Coupon’ to use your Voucher for the payment.
Finally, enter your Voucher code and click ‘Pay Now’. Please note that you must have an Art Store membership and a registered credit card to redeem Art Store Vouchers. If you delete your credit card information before your registered Voucher’s period has expired, your Voucher will be invalidated.
- After redemption, visit the Samsung Art Store to browse and download a wide selection of digital artworks.
- Fazaa & Esaad Offer
- This Fazaa and Esaad cardholder offer is applicable only to purchases made at the Samsung brand stores in the Territory, and is not valid in any other authorised third-party retail stores.
- All customers using Fazaa & Esaad cards will get up to 10% discount, applicable only to the Products listed below.
