Warehouse Sanitization
Our warehouse team is in complete check for regular sanitization & contactless delivery. We use the Nanotechnology Antibacterial wipes, that promise 99.9% germ kill.
Cashless Payment
Shop online using Paypal, Apple Pay, Pay It, E Wallet, Points Pay, or debit & credit cards from all major banks.
Social Distancing
To be assured of 1.5 metre distance, we’ve have done signage installation so that warehouse staff@work maintains the advised space in between.
Maintaining social distancing, device sanitization, delivery check with hygiene measures, we at SharafDG.com are focused on curbing COVID-19, and providing the experience you deserve.
Delivery, Warranty & Returns/Exchange Services
While we are ensuring highest hygiene and safety standards, we are also working towards providing essentials with the fastest delivery. Like no other, we are available on call, chat, email & social media with an effort to make it a more personalized shopping experience.
Delivery
With high demand and city’s controlled operational hours, the delivery time can exceed to additional up to 2 days of the mentioned date of delivery.
Return/Exchange
Unopened Package:
The package will be picked from your address, and an investigation will be done. Upon approval, Sharaf DG Gift Vouchers will be shared on your email ID.
Opened Package:
The package will be picked from your address, and an investigation will be done. Upon approval, Sharaf DG Gift Vouchers with a deducted amount of re-stocking fee will be shared on your email ID.
Defective Product:
The package will be picked from your address, and an investigation will be done. Upon approval, Sharaf DG Gift Vouchers will be shared on your email ID. In case the product is found non-defective, it will be delivered back to your address.
Warranty
If your product is under warranty period, call us on 800344357 or email us at support@sharafdg.com with your product concern, phone number and address. We will pick the product and serve you with the warranty assistance & update you post repair service.
In cases where onsite inspection is needed, please call us on 800344357 or email us at onsiteservice@sharafdg.com and we will arrange a visit at your given address. If needed, the product will be taken by us to the repair centre & you will be updated post the repair service.
Please note that the service may subject to authorized service partner.
Non Warranty
Call us on 800344357 or email us at support@sharafdg.com with your product concern, phone number and address. We will pick the product and serve you on chargeable basis.