

Terms and conditions
Trade in your old smartphone and enjoy an assured AED
750* – Terms & Conditions
Valid from March 21, 2025, to March 23, 2025
- Promotion Duration:
- The promotion is valid from March 21, 2025, to March 23, 2025.
- Discount Offer:
- Trade in your old smartphone and receive an assured minimum discount of AED 750 (AED 500 Trade-in Top-up + AED 250 Old Device Value).
- Trade-in Later Option: Customers can choose to trade in their device after the purchase.
- Minimum Purchase Amount:
- No minimum purchase is required to avail this promotion.
- Maximum Discount Amount:
- The maximum trade-in top-up is AED 500.
- Exclusions:
- No exclusions – All smartphones, including Apple devices, are eligible for trade-in.
- Bank Discount + Trade-in Top-up + Loyalty Discount cannot be combined.
- Eligible Payment Methods:
- All payment methods are accepted for the Trade-in Top-up promotion.
- For the Trade-in Later offer, only credit card holders are eligible.
- Promotion Conditions:
- The old device must be in working condition and valued at more than AED 250.
- Trade-in top-ups for existing brands can be combined with the AED 500 Trade-in Top-up.
- Only one of the following discount combinations is allowed:
- Bank Discount + Trade-in Top-up, OR
- Loyalty Discount + Trade-in Top-up
- The Trade-in Later offer is available exclusively for credit card holders.
- Customers who opt for Trade-in Later can trade in their old device from home after purchasing at Sharaf DG.
- The trade-in amount will be included in the purchase, and a temporary block will be placed on the customer’s credit card. The block will be released once the old device is submitted to the North Ladder executive.
- The old device must be handed over to the home/office pickup agent within 7 days of the transaction. Failure to comply will result in the blocked amount being charged to the customer’s account.
- A final assessment of the device will be conducted at the time of pickup. Any additional damages found after the store trade-in request may result in a deduction from the authorized amount.
- Return Policy:
- Sharaf DG’s standard return policy applies.
- Availability:
- The offer is available exclusively at Sharaf DG Deira City Center, IBN Battuta China, Egypt & Persia Court.
- The Trade-in Later offer is available only in-store.
- Additional Terms:
- This promotion is subject to change or cancellation at the discretion of Sharaf DG.
Trade in your old smartphone and enjoy an assured AED
500* – Terms & Conditions
Valid from March 14, 2025, to April 6, 2025
Trade in your old smartphone and receive an assured minimum discount of AED 500 (AED 250
Trade-in Top-up + AED 250 Old Device Value).
Trade-in Later Option: Customers can choose to trade in their device after the purchase.
Minimum Purchase Amount:
-
- No minimum purchase is required to avail of this promotion.
Maximum Discount Amount:
-
- The maximum trade-in top-up is AED 250.
Exclusions:
-
- No exclusions – All smartphones, including Apple devices, are eligible for trade-in.
- Bank Discount + Trade-in Top-up + Loyalty Discount cannot be combined.
Eligible Payment Methods:
-
- All payment methods are accepted for the Trade-in Top-up promotion.
- For the Trade-in Later offer, only credit card holders are eligible.
Promotion Conditions:
-
- The old device must be in working condition and valued at more than AED 250.
- Trade-in top-ups for existing brands can be combined with the AED 250 Trade-in
Top-up. - Only one of the following discount combinations is allowed:
- Bank Discount + Trade-in Top-up, OR
- Loyalty Discount + Trade-in Top-up
- The Trade-in Later offer is available exclusively for credit card holders.
- Customers who opt for Trade-in Later can trade in their old device from home after
purchasing at Sharaf DG. - The trade-in amount will be included in the purchase, and a temporary block will be
placed
on the customer’s credit card. The block will be released once the old device is
submitted
to the North Ladder executive. - The old device must be handed over to the home/office pickup agent within 7 days of
the
transaction. Failure to comply will result in the blocked amount being charged to
the
customer’s account. - A final assessment of the device will be conducted at the time of pickup. Any
additional
damages found after the store trade-in request may result in a deduction from the
authorized
amount.
Return Policy:
-
- Sharaf DG’s standard return policy applies.
Availability:
- The offer is available both in Stores & Online.