Terms and conditions
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- Buyback – Up to AED 3,500 Exchange Value
- Offer: Trade in your eligible old device and receive an exchange value of up to AED 3,500 towards the purchase of a new eligible product at Sharaf DG.
- Eligibility:
- Available on eligible devices only.
- The final exchange value is determined after inspection and evaluation by Sharaf DG.
- Exchange value varies based on the device’s brand, model, age, condition, and functionality.
- How to Avail:
1. Bring your eligible device to any participating Sharaf DG store.
2. The device will be assessed by our authorized team.
3. The approved exchange value will be deducted instantly from the purchase price of a new eligible product. - Availability: Available in-store only at participating Sharaf DG stores across the UAE.
- Terms & Conditions:
- Offer cannot be combined with Esaad, Fazaa, instant discount slabs, card promotions, cashback offers, or any other promotional discounts unless explicitly stated.
- The traded-in device must be legally owned by the customer and free from any financial obligations or activation locks.
- Sharaf DG reserves the right to reject any device that does not meet the eligibility criteria.
- Exchange value is non-transferable, non-refundable, and cannot be exchanged for cash.
- Sharaf DG reserves the right to amend or withdraw this offer without prior notice.
- Standard Sharaf DG Terms & Conditions apply.
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- Express 24-Hour Delivery
- Offer: Get eligible televisions and home appliances delivered within 24 hours from the time of purchase.
- Eligibility: Applicable only to selected products sold directly by Sharaf DG and identified with the “Express Delivery” tag online or in-store.
- How to Avail: Purchase an eligible product online or at a Sharaf DG store. If eligible, the express delivery service will be applied automatically.
- Availability: Available across the UAE, excluding designated remote or out-of-service delivery locations.
- Terms & Conditions:
- Applicable only to products sold and fulfilled by Sharaf DG.
- Delivery timelines are subject to successful payment authorization, stock availability, and accurate customer information.
- Customers must ensure someone is available at the delivery location to receive the order.
- Delivery timelines may be affected by force majeure events, government restrictions, adverse weather conditions, or circumstances beyond Sharaf DG’s control.
- Where installation services are included, installation may be scheduled separately in accordance with standard installation procedures.
- Standard Sharaf DG delivery and installation terms and conditions apply.
- Sharaf DG reserves the right to amend or withdraw this service without prior notice.
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- Loyalty Discounts – Up to AED 200 Off
- Offer: Eligible Esaad, Fazaa, and Sharaf DG Members can enjoy discounts of up to AED 200 on selected products and brands.
- Eligibility: Offer is available to customers holding a valid:
- Esaad Card
- Fazaa Card
- Sharaf DG Membership
- How to Avail: Present your valid membership or loyalty card at the time of purchase. The applicable discount will be applied at checkout.
- Availability: Available in-store only at participating Sharaf DG stores across the UAE.
- Terms & Conditions:
- Applicable only on selected products and participating brands.
- Discount value may vary by product and brand.
- Cannot be combined with any other promotion, exchange offer, instant discount, coupon, cashback, employee discount, or card promotion unless otherwise specified.
- Valid membership identification must be presented before billing. Discounts cannot be applied after the transaction has been completed.
- Offer is subject to stock availability.
- Sharaf DG reserves the right to verify membership eligibility before applying the discount.
- Sharaf DG reserves the right to amend or withdraw the offer without prior notice.
- Standard Sharaf DG Terms & Conditions apply.
- Additional Terms & Conditions:
- Offers are valid for a limited period and while stocks last.
- Offers are available only at participating Sharaf DG stores and channels, unless otherwise specified.
- Images used in promotional materials are for illustration purposes only.
- In case of any dispute, Sharaf DG’s decision shall be final and binding.
- Sharaf DG reserves the right to verify customer eligibility before granting promotional benefits.
- Errors, omissions, or technical inaccuracies in advertisements or pricing do not constitute a binding offer.
- These promotions are governed by the laws of the United Arab Emirates.
