Terms and conditions
Terms & Conditions:
- Prize: Enter a raffle draw to win a BMW X2 car worth D 210,000.
- Eligibility: An invoice with a total value of D 500 or above qualifies for one raffle entry.
- Promotion Validity: This offer is valid at Sharaf DG stores across the UAE and on sharafdg.com for products sold by Sharaf DG only.
- Customers will receive an SMS confirming automatic registration for the raffle draw.
- No physical raffle coupons will be issued.
- One raffle entry per customer will be eligible.
- Raffle Draw Date: The winner will be selected through a raffle draw on 05 February 2026.
- To claim the prize, the winner must present the purchase invoice and valid ID proof.
- The winner will be notified via the mobile number and/or email address provided at the time of purchase.
- Any prize not collected within 30 days of the draw will be forfeited.
- The prize cannot be exchanged for cash or any other product.
- Standard Sharaf DG Terms & Conditions apply.
- Any disputes arising will be subject to the jurisdiction of UAE courts.
Eligibility:
- Shop for D 500 or more during DG Friday to qualify for MakeMyTrip vouchers.
Offer Details:
- Up to D 600 Voucher: Enjoy up to D 100 off flights and D 500 off hotels. Available for all MakeMyTrip users.
- Daily Winners – D 1,000 Voucher: Get D 500 off flights + D 500 off hotels every day.
Offer 1 Terms:
- Get 12% up to D 100 off on flights.
- Get 12% up to D 500 off on hotels.
- Offer valid until March 31, 2026.
- Applicable for bookings on MakeMyTrip UAE website and mobile app only.
- Valid only for logged-in customers.
- Redeemable only once per user.
- Hotel offer is not applicable on pay-at-hotel or pay-later options.
- Cannot be combined with any other promotion.
Daily Winners Terms:
- Customer will receive a flat D 500 off coupon for flights and D 500 off coupon for hotels.
- Voucher valid for one-time use only.
- Vouchers once issued will not be replaced or extended.
- No partial refund allowed; unused amount will be forfeited.
- Voucher amount is non-refundable in case of cancellations or refunds.
Weekly Winners Terms:
- Customer will receive a flat D 1,000 off coupon for flights and D 1,000 off coupon for hotels.
- Voucher valid for one-time use only.
- Vouchers once issued will not be replaced or extended.
- No partial refund allowed; unused amount will be forfeited.
- Voucher amount is non-refundable in case of cancellations or refunds.
- Promotion Duration:
- December 26, 2025 – January 16, 2026
- Promotion Overview:
- Windows Laptop Buyback Offer
- DSF Promotion – Get up to D 500 off @ Store and D 200 Both in-store and online( sold by SharaafDG) when you trade in any working or non-working notebook.
- Key Features of the Promotion
- Maximum Discount Amount:
- Trade in any working laptop and receive an assured D 500 discount on a new Windows laptop. Applicable only for stores
- Trade in any non-working laptop and receive an assured D 200 discount on a new Windows laptop, both in- Store and online(Sold by SharafDG only)
- Exclusions
- Laptops that are cracked, broken, or physically damaged will not be accepted.
- Offer is not applicable on Apple MacBooks.
- Buyback vouchers:
- Cannot be exchanged for cash or Sharaf DG gift cards.
- Cannot be reissued if lost or stolen.
- Are valid only for products mentioned in this promotion.
- Only one buyback voucher per qualifying device per customer during the offer period.
- No two offers can be combined during the campaign period.
- Eligible Payment Methods
- All payment modes are accepted.
- Promotion is applicable for one-time use only.
- Promotion Conditions
- Valid from December 26, 2025 to January 16, 2026.
- Applicable only on Windows Notebooks.
- Available in-store and online.
- For online purchases, a buyback top-up of D 200 will only be applied without any trade-in value.
- Emirates ID must be presented when redeeming the voucher in-store.
- Buyback vouchers are valid until January 23, 2026.
- In-store top-up (AED 200 or D 500) will be provided by the tech bench team.
- Coupons can be transferred at customer’s discretion.
- Lost coupons will not be reissued.
- Online Buyback
- Customers can select:
- Before adding the product to the cart, select ‘Upgrade with Buyback’ to avail the buyback offer for a non-working laptop.
- Old device must be handed over at the time of delivery of the new laptop.
- If the old device is not provided, the order will be cancelled and payment refunded.
- If the old device does not meet Sharaf DG requirements upon inspection, the order will be cancelled and payment refunded.
- No additional top-up beyond D 200 will be applicable for online purchases.
- Combining Offers
- No two offers can be combined during the campaign period.
- Buyback vouchers cannot be combined with other vouchers for purchasing new laptops.
- The Buyback Promotion cannot be combined with FOC promotions or any other offers.
- Bank promotions will apply as per respective bank terms & conditions.
- The Buyback Promotion or voucher cannot be combined with any other promotion online or in-store.
- Return Policy
- In case of a return, only the invoice value (after D 200/AED 500 discount deduction) will be refunded.
- Offer Applicable On
- All Windows Notebooks.
- AED 500 discount for trade-in of an old working laptop.( store only)
- AED 200 discount for trade-in of an old non-working laptop.
- Additional Terms
- Promotion available in-store and online from December 26, 2025 to January 16, 2026.
- Offer may be terminated without prior notice.
- Buyback vouchers will be issued upon acceptance of the old device in Sharaf DG stores.
- Buyback vouchers are redeemable only on Windows laptops.
- Only one buyback voucher can be redeemed per qualifying device per customer during the offer period.
- Standard Sharaf DG Terms & Conditions apply.
- Disclaimer:
- The promotion is subject to change or cancellation at the company’s discretion.
- Promotion Duration: December 26, 2025 – January 16, 2026
- Get D 100 off on any working or non-working Tablet, Printer, or Monitor when you purchase a new eligible device.
- Key Features of the Promotion
- Trade in any working or non-working Tablet, Printer, or Monitor and receive an assured D 100 discount on a new device.
- Exclusions
- Devices that are cracked, broken, or physically damaged will not be accepted.
- Offer is not applicable on Apple tablets (iPads).
- Buyback vouchers:
- Cannot be exchanged for cash or Sharaf DG gift cards.
- Cannot be reissued if lost or stolen.
- Are valid only for products mentioned in this promotion.
- Only one buyback voucher per qualifying device per customer during the offer period.
- No two offers can be combined during the campaign period.
- Eligible Payment Methods
- All payment modes are accepted.
- Promotion is applicable for one-time use only.
- Promotion Conditions
- Valid from December 26, 2025 to January 16, 2026.
- Applicable on Android Tablets, Printers, and Monitors.
- Available in-store and online.
- For online purchases, a buyback top-up of D 100 will be applied without any trade-in value.
- Emirates ID must be presented when redeeming the voucher in-store.
- Buyback vouchers are valid until January 23, 2026.
- In-store top-up (AED 100) will be provided by the tech bench team.
- Coupons can be transferred at customer’s discretion.
- Lost coupons will not be reissued.
- Combining Offers
- No two offers can be combined during the campaign period.
- Buyback vouchers cannot be combined with other vouchers for purchasing new devices.
- The Buyback Promotion cannot be combined with FOC promotions, bank promotions, or any other offers.
- The Buyback Promotion or voucher cannot be combined with any other promotion online or in-store.
- Return Policy
- In case of a return, only the invoice value (after D 100 discount) will be refunded.
- Offer Applicable On
- Printers priced D 500 and above
- Monitors priced D 500 and above
- Tablets priced D 700 and above
- Additional Terms
- Promotion available in-store and online from December 26, 2025 to January 16, 2026.
- Offer may be terminated without prior notice.
- Buyback vouchers will be issued upon acceptance of the old device in Sharaf DG stores.
- Buyback vouchers are redeemable only for Printers, Monitors, or Android Tablets.
- Only one buyback voucher can be redeemed per qualifying device per customer during the offer period.
- Standard Sharaf DG Terms & Conditions apply.
- Disclaimer: The promotion is subject to change or cancellation at the company’s discretion
-
- Validity: Offer valid from 24th December 2025 to 31st December 2025.
- Overview: This promotion applies to selected Television and Home Appliance (HA) products, subject to the eligibility criteria outlined below.
- Applicable Categories: TV and Major Domestic Appliances (MDA) – Select SKUs only
- Eligible Brands: Samsung, LG, Hisense, Sony, TCL, Philips, Epson, Bosch, Electrolux, Siemens, Supergeneral, Panasonic, Hitachi, Candy, Dyson
- Discount Structure: Discounts are applied based on the purchase value as per the following slabs:
| Purchase Value (D) | Discount (D) |
|---|---|
| 2,500 – 4,999 | 100 |
| 5,000 – 7,499 | 200 |
| 7,500 – 9,999 | 300 |
| 10,000 & above | 1,000 |
- Additional Conditions: Only selected brands and products are included in this promotion.
- All payment methods are accepted.
- Offer is valid both in-store and online (online purchases require a coupon code).
- Applicable only to products sold by Sharaf DG.
- Promotion Conditions:
- This offer cannot be combined with other promotions or discounts.
- Coupon code is valid for a single use per customer.
- Returns must comply with the Sharaf DG Return Policy.
- Refunds will be issued only for the amount paid; any discount or coupon value will not be refunded.
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to amend, suspend, or cancel this promotion at any time without prior notice.
- Coupon Code: MEGA20
- Minimum Order Value: D 500
- Maximum Discount Amount: D 500
- Applicable On: All products except Gift Cards and Gaming Cards
- Payment Method: Offer valid only on Credit/Debit card payments
- Validity: Limited time offer. Sharaf DG reserves the right to withdraw or modify the offer at any time without prior notice.
- Other Conditions:
- This coupon cannot be combined with any other promotion, discount, or coupon.
- Applicable only on purchases made through UAE.sharafdg.com.
- Discount will be applied at checkout upon entering the coupon code.
- If the order is cancelled or returned, the coupon benefits will be forfeited.
Eligibility:
- This promotion is valid during the Dubai Shopping Festival from 16th to 25th December 2025.
- Customers are entitled to one raffle coupon for every purchase of D 300 or more at participating outlets.
- This promotion is valid only at participating retail outlets located in Dubai.
- Prize: Nintendo Switch 2 Gaming Console – 10 winners.
- Eligible customers will be automatically entered into the raffle.
- The raffle draw will be held on 21st July 2025 in Dubai. The draw date and time are subject to change with or without prior notice.
- Winners will be notified via the mobile number provided at the time of purchase.
- All prizes must be collected within 60 days of the winner announcement.
- The raffle promotion is not open to employees or advertising agencies of Dubai Economy & Tourism (DET) or the retail brand running the promotion.
- In case of suspected fraudulent transactions, Dubai Economy & Tourism (DET) reserves the right to deny the prize.
- Participation in the raffle draw constitutes permission for the retail brand and Dubai Economy & Tourism to use the participant’s personal information for publication and marketing purposes, without any liability attributable to the sponsors or DET.
- The decision of Dubai Economy & Tourism on all aspects of the promotion will be final and binding. No queries or claims will be entertained.
- Standard Sharaf DG Terms & Conditions apply.
- Any discrepancies will be subject to the jurisdiction of UAE courts
Eligibility:
- Customers in the UAE only.
- Registered customers: Spend D 500 or more in-store or online to receive vouchers.
- New customers: Register via the Sharaf DG app or website to receive vouchers (no minimum spend required).
Voucher Details:
- Eligible customers will receive an SMS or email with a voucher passkey after completing a qualifying purchase.
- Vouchers can be redeemed with specified partners for F&B, entertainment, and other offers.
- Vouchers are valid until January 31, 2026, unless stated otherwise.
- Vouchers are non-transferable, non-exchangeable, and cannot be redeemed for cash.
- Promotion is valid both online and in-store.
- Vouchers cannot be combined with other offers.
- Sharaf DG reserves the right to modify or cancel the promotion at any time.
Terms & Conditions:
- Valid from 1st Dec 2025 – 31st Dec 2025
- 10% discount on all categories, including Apple products
- Minimum purchase amount: D 1,000.
- Maximum discount amount: D 200.
- A valid ADIB Visa Covered Card physical must be used for payment.
- This offer cannot be combined with another existing offer from Sharaf DG.
- Full invoice to be settled using ADIB Visa Card.
- Usage is 1 per customer for the campaign period
- Only one discount promotion is applicable at a time. Multiple offers cannot be clubbed together. (either Bank, ESAAD, FAZAA, DG Member or any other discount promotion).
- Physical cards need to be presented to avail the offer. Digital mode of payments such as Google pay, Apple pay & Samsung pay cannot be accepted
- Discount is applicable on each card only once during the campaign duration
- Offer applicable in all Sharaf DG stores across UAE Offer applicable on electronic products sold online at sharafdg.com
- Bank & Sharaf DG standard terms and conditions apply
Terms & Conditions:
- 5% discount on Smartphones, IT, and Smart Electronics.
- 10% discount on all other categories.
- Minimum purchase amount: D 1,500.
- Maximum discount amount: D 150.
- Discount is not applicable on Apple, PS5, and Xbox products.
- Offer applicable only on FAB & Dubai First Credit Cards as specified by the bank.
- Discount is applicable on each card only once per customer per month during the campaign duration.
- Full amount must be paid using a FAB or Dubai First Credit Card to avail the promotion.
- Only one discount promotion is applicable at a time. Multiple offers cannot be combined.
- In case of a product return, kindly check with the store where the product was purchased to validate if the customer is eligible for the Purchase Back promotion.
- Any winner returning the product must also return the gift voucher/amount.
- Offer applicable in all Sharaf DG stores across the UAE and online only.
- Bank and Sharaf DG standard terms and conditions apply.
- For products bought on sharafdg.com, the discount is automatically applied during checkout when the customer enters their FAB or Dubai First Credit Card number as the payment method.
- The discount only applies to the first eligible item in the cart.
- The offer is subject to change or withdrawal at Sharaf DG’s discretion.
Terms & Conditions:
- 20% discount is applicable on Smartphones, IT, Smart Electronics, Televisions, Home Appliances, Home & Personal Audio, Cameras, Gaming, and Accessories.
- Minimum purchase amount: D 1,000.
- Maximum discount amount: D 200.
- Offer applicable on Al Hilal Debit & Credit Cards only as specified by the bank.
- Physical cards need to be presented to avail the offer. Digital payment modes such as Google Pay, Apple Pay, and Samsung Pay cannot be accepted.
- Discount is applicable on each card only once during the campaign duration.
- Full amount must be paid using Al Hilal Debit & Credit Cards to avail the promotion.
- Only one discount promotion is applicable at a time. Multiple offers cannot be combined.
- The offer is valid from 00:01 hours on December 05, 2025, until 23:59 hours on February 01, 2026.
- Offer applicable in all Sharaf DG stores across UAE and online at sharafdg.com.
- Bank and Sharaf DG standard terms and conditions apply.
- Any winner returning the product will need to return the gift voucher/prize.
- For products bought on sharafdg.com, the discount is automatically applied during checkout.
- The discount only applies to the first eligible item in the cart.
- The offer is subject to change or withdrawal at Sharaf DG’s discretion.
Terms & Conditions:
- 10% discount is applicable on Smartphones, IT, Smart Electronics, Televisions, Home Appliances, Home & Personal Audio, Cameras, Gaming, and Accessories.
- Minimum purchase amount: D 1,000.
- Maximum discount amount: D 200.
- Offer applicable on SIB Credit Cards only as specified by the bank.
- Physical cards need to be presented to avail the offer. Digital payment modes such as Google Pay, Apple Pay, and Samsung Pay cannot be accepted.
- Discount is applicable on each card only once during the campaign duration.
- Full amount must be paid using SIB Credit Cards to avail the promotion.
- Only one discount promotion is applicable at a time. Multiple offers cannot be combined.
- Offer applicable in all Sharaf DG stores across UAE and online at sharafdg.com.
- The offer is valid from 00:01 hours on December 05, 2025, until 23:59 hours on February 01, 2026.
- Bank and Sharaf DG standard terms and conditions apply.
- Any winner returning the product will need to return the gift voucher/prize.
- For products bought on sharafdg.com, the discount is automatically applied during checkout.
- The discount only applies to the first eligible item in the cart.
- The offer is subject to change or withdrawal at Sharaf DG’s discretion.
Terms & Conditions:
- Offer Period:
- 16th December 2025 – 15th January 2026
- Promotion Details
- Asus Laptops:
- Non-Gaming: Purchase selected Asus laptop priced D 1,999 or above and receive a free Engage 131 Soundbar worth D 399.
- Gaming: Purchase any Asus RTX 5000 series gaming laptop and receive a free Engage 131 Soundbar worth D 399.
- MSI Laptops:
- Purchase selected MSI laptop priced D 5,999 or above and receive a free Engage 131 Soundbar worth D 399.
- Additional Information
- Discount Offer: Not applicable
- Minimum Purchase Amount: D 2,000
- Maximum Discount Amount: Not applicable
- Exclusions: Offer valid only on selected laptops sold by Sharaf DG
- Applicable Brands: Asus and MSI
- Eligible Payment Methods: All payment methods accepted
- Promotion Conditions: Offer can be availed multiple times
- Combining Offers: This promotion can be combined with other ongoing offers or discounts
- Return Policy: Returns must include both the laptop and the free soundbar, as per Sharaf DG Return Policy
- Availability: Offer valid on Sharaf DG website and in-store
- Additional Terms: Promotion applies only to selected brands and products sold by Sharaf DG
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to modify or cancel this promotion at any time without prior notice.
Terms & Conditions:
- Offer Period:
- 16th December 2025 – 31st December 2025
- Promotion Details
- Xiaomi Smartphones:
- Purchase any Xiaomi smartphone priced below D 1,500 and receive a Zentality Wireless Neckband worth D 69.
- Purchase any Xiaomi smartphone priced D 1,500 or above and receive a Titan Fastrack XR1 Smartwatch worth D 169.
- Motorola Smartphones:
- Purchase any Motorola smartphone priced between D 700 – D 1,500 and receive a Zentality Wireless Neckband worth D 69.
- Purchase any Motorola smartphone priced D 1,500 or above and receive a Titan Fastrack XR1 Smartwatch worth D 169.
- Additional Information
- Discount Offer: Not applicable
- Minimum Purchase Amount: Not applicable
- Maximum Discount Amount: Not applicable
- Exclusions: Offer valid only on products sold by Sharaf DG
- Applicable Brands: Xiaomi and Motorola
- Eligible Payment Methods: All payment methods accepted
- Promotion Conditions: Offer can be availed multiple times
- Combining Offers: This promotion can be combined with other ongoing offers or discounts
- Return Policy: Returns must include both the smartphone and the free gift, as per Sharaf DG Return Policy
- Availability: Offer valid on Sharaf DG website and in-store
- Additional Terms: Promotion applies only to selected brands and products sold by Sharaf DG
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to modify or cancel this promotion at any time without prior notice
Terms & Conditions:
- August 31, 2024 – December 31, 2025
- Promotion Overview: Enjoy a coupon code discount on selected brands, available exclusively for online purchases.
- Discount Offer: Coupon Code: Use “RS100” to receive a flat D 100 discount on purchases of D 1500 and above.
- Minimum Purchase Amount: A minimum purchase of D 1500 is required to avail of the RS100 coupon discount.
- Maximum Discount Amount: The maximum discount available with the RS100 coupon is D 100.
- Exclusions: This promotion applies only to selected brands.
- Eligible Payment Methods: All payment methods are applicable.
- Promotion Conditions: The coupon code can be used once per customer per transaction.
- Combining Offers: This offer cannot be combined with any other promotions or discounts. Only one offer can be applied per transaction.
- Return Policy: Returns can be made in accordance with the Sharaf DG return policy. Customers will only be refunded the amount they paid; the coupon discount will not be refunded. For more details, please visit the [Sharaf DG return policy](https://uae.sharafdg.com/return-exchange-and-warranty/).
- Availability: This promotion is available online only and cannot be redeemed in-store.
- Additional Terms: The promotion is valid only for products sold by Sharaf DG and is limited to selected brands.
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to modify or revoke this promotion at its discretion.
Terms & Conditions:
- Enjoy a coupon code discount on selected brands, available exclusively for online purchases
- Duration :- 05 Dec- February 01, 2026.
- Promotion Overview: Enjoy a flat 5% upto D 100 coupon code discount on selected brands , available exclusively for online purchases.
- Discount Offer: Coupon Code: Use “SPD100” to receive a flat 5% discount upto D 100 on purchases of products from selected brands sold by Sharaf DG from the below landing page.
- Maximum Discount Amount: 100.
- Exclusions: This promotion applies only on selected brands and products listed below in landing page.
- Eligible Payment Methods: All payment methods are applicable.
- Promotion Conditions: The coupon code can be used multiple times.
- Combining Offers: This offer cannot be combined with any other promotions or discounts. Only one offer can be applied per transaction.
- Return Policy: Returns can be made in accordance with the Sharaf DG return policy. Customers will only be refunded the amount they paid; the coupon discount will not be refunded. For more details, please visit the [Sharaf DG return policy](https://uae.sharafdg.com/return-exchange-and-warranty/).
- Availability: This promotion is available online only and cannot be redeemed in-store.
- Additional Terms: The promotion is valid only for products sold by Sharaf DG and is limited to selective brands.
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to modify or revoke this promotion at its discretion
Terms & Conditions:
- Offer Period: December 25, 2025 – December 31, 2025.
- Promotion Overview: Enjoy flat coupon code discounts on select IT products during the IT Weekend Offer, available on eligible purchases made at Sharaf DG.
- Discount Offer:
- Save up to D 300 on select HP & Lenovo laptops priced D 3,000 and above. Use code LH300.
- Save up to D 150 on select HP & Lenovo laptops priced D 2,999 and below. Use code LH150.
- AED 150 OFF on select Windows laptops priced D 3,000 and above. Use code LP150.
- AED 75 OFF on select Windows laptops priced D 2,999 and below. Use code LP75.
- Extra D 50 OFF on any Android tablet priced D 999 and above. Use code TAB50.
- AED 100 OFF on any MacBook. Use code MCBK100.
- Minimum Purchase Amount: Minimum purchase value applies as specified per product category.
- Maximum Discount Amount: Discount is limited to the flat amount mentioned per coupon code.
- Exclusions: This promotion applies only to select and eligible models included in the campaign.
- Eligible Payment Methods: All payment methods are applicable unless stated otherwise.
- Promotion Conditions: Each coupon code can be used once per customer and is valid for one item per transaction.
- Combining Offers: This offer cannot be combined with any other promotion, coupon, or discount unless explicitly specified.
- Return Policy: In case of cancellation or refund, the discount amount will be adjusted from the refund value as per Sharaf DG’s return and refund policy.
- Availability: Offer is applicable on products sold by Sharaf DG, both online and in-store, unless stated otherwise.
- Additional Terms: Offer is subject to product availability and stock limitations.
- Disclaimer: Standard Sharaf DG terms and conditions apply. Sharaf DG reserves the right to modify or withdraw this promotion at its discretion without prior notice.
