Maximize Your Device's Lifespan
DG Shield Premium is designed for those who value their electronics and seek to protect their investment against any eventuality. By choosing DG Shield Premium, you're not only safeguarding your devices but also ensuring they continue to serve you well into the future.
DG Shield Premium: Ultimate Electronics Protection
Protect your laptops, tablets, mobile phones, desktops, and wearables with DG Shield Premium. Offering more than just repair coverage, this plan is your comprehensive safeguard against accidental damage, liquid spills, and screen cracks, coupled with unmatched remote technical support.
Elevate Your Device Protection
DG Shield Premium goes beyond conventional warranties, providing 24 months of accidental and liquid damage coverage, alongside 12 months of extended warranty and unlimited tech support. This plan ensures your digital life remains uninterrupted, no matter what happens.
DG Shield Premium Highlights
Extended Coverage Period: 24 months for accidental and liquid damage; an additional 12 months for extended warranty and tech support.
Repair Claims: Up to 2 claims within 2 years, with a straightforward service charge of 10% of the unit value or AED 200, whichever is lower.
Comprehensive Support: An excess fee of 10% of the unit's value or AED 200 (whichever is lower) per claim.
Coverage Scope: Includes software installation, email setup, data backup, computer tune-ups, virus removal, and more.
One-Time Replacement Guarantee: If your device can't be repaired, get a replacement or a gift voucher, subject to a nominal depreciation fee.
Why Choose DG Shield Premium?
DG Shield Premium is not just about fixing problems—it's about preventing them. With our plan, you receive proactive and comprehensive support, ensuring your devices always perform at their best.
Comprehensive Protection for Your Electronics.
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| Coverage Duration | 12, 24 & 36 Months | 12 months of essential protection from the date of purchase. | 24 months of comprehensive protection. | 24 Months |
| Number of Repairs | Unlimited | One incident of repair within the warranty period. | Up to 2 repair claims within the 2-year period. | 2 times in 2 year |
| Service Charges | Nil | A nominal fee of 10% of the product's value or AED 200. | An excess fee of 10% of the unit's value or AED 200. | 10% of the unite value or AED 200 |
| (whichever is lower). | (whichever is lower) per claim | Which ever is lower | ||
| Coverage Scope | Manufacture Defects | Includes accidental and liquid damage, along with cracked screen repairs.. | Includes accidental and liquid damage protection | Accidental & Liquid Damage |
| Depreciation for Replacement/Gift Vouchers | Replacement guarantee charges – 9%, EW 14% for 12 Months/EW 24% for 24 Months & EW 34% for 36 Months | 10% in the 1st year and 20% in the 2nd year. | 10% in the 1st year and 20% in the 2nd year | 1st YR 10%, 2nd YR 20% |
| Replacement Condition | One time replacement under replacement guarantee | One-time replacement, policy voids post-replacement. | One-time replacement; policy voids post-replacement | Only one time, After repalcement the policy becomes void |
| Unlimited Software Support for 12 months | _ | _ | _ | Software installation & Troubleshooting |
| _ | _ | _ | Email Configuration | |
| _ | _ | _ | Data transfer & data Backup | |
| _ | _ | _ | Computer Tune ups | |
| _ | _ | _ | Support on virus removals | |
| _ | _ | _ | Health Checkup |
Testimonials
Understanding DG Shield Premium
What's Included?
DG Shield Premium covers all aspects of device protection, from accidental damage to tech support, ensuring your devices are always in prime condition.
How Do I Claim Services?
For hardware issues, visit any Sharaf DG store. For tech support, call us or visit a Techbench at our stores.
What Are the Service Charges?
A minimal fee applies for repairs, making it affordable to maintain your device's health.
How Does Replacement Work?
If repair isn't feasible, we offer a replacement or gift voucher, ensuring you're never without a device.
Start Protecting Your Devices Today
Don't wait until it's too late. Enroll in DG Shield Premium and enjoy the peace of mind that comes with knowing your electronics are protected by the best in the business.