The DG Shield applies to electronic products and appliances and covers incidents of Accidental Damage, Liquid Damage and Cracked Screen. DG Shield covers 1 incidents of repair during the period of 1 year from the date of purchase of the product. DG Shield is valid only during manufacturer warranty (12 months).
Extend the Life of Your Devices
With DG Shield, safeguard your mobiles, tablets, wearables, and IT products (excluding printers) against accidental mishaps. Our plan covers accidental damage, liquid spills, and cracked screens, providing you with peace of mind and the assurance that your devices are protected.
Why Choose DG Shield?
In today's digital age, your electronics are indispensable. That's where DG Shield comes in—offering 12 months of critical protection during the manufacturer's warranty period. It's not just about fixing; it's about maintaining your lifestyle uninterrupted.
Key Features of DG Shield
Coverage Duration: 12 months of essential protection from the date of purchase.
Claim Limits: One incident of repair within the warranty period.
Service Charges: A nominal fee of 10% of the product's value or AED 200 (whichever is lower).
Comprehensive Protection: Includes accidental and liquid damage, along with cracked screen repairs.
Cross-Border Warranty: Enjoy peace of mind across the UAE, Oman, and Bahrain.
Why Trust DG Shield?
DG Shield is more than a warranty plan; it's a commitment from Sharaf DG to keep your electronic devices functioning smoothly. Our goal is to ensure that minor accidents don't turn into major inconveniences, preserving your digital connection without pause.
Comprehensive Protection for Your Electronics.
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| Coverage Duration | 12, 24 & 36 Months | 12 months of essential protection from the date of purchase. | 24 months of comprehensive protection. | 24 Months |
| Number of Repairs | Unlimited | One incident of repair within the warranty period. | Up to 2 repair claims within the 2-year period. | 2 times in 2 year |
| Service Charges | Nil | A nominal fee of 10% of the product's value or AED 200. | An excess fee of 10% of the unit's value or AED 200. | 10% of the unite value or AED 200 |
| (whichever is lower). | (whichever is lower) per claim | Which ever is lower | ||
| Coverage Scope | Manufacture Defects | Includes accidental and liquid damage, along with cracked screen repairs.. | Includes accidental and liquid damage protection | Accidental & Liquid Damage |
| Depreciation for Replacement/Gift Vouchers | Replacement guarantee charges – 9%, EW 14% for 12 Months/EW 24% for 24 Months & EW 34% for 36 Months | 10% in the 1st year and 20% in the 2nd year. | 10% in the 1st year and 20% in the 2nd year | 1st YR 10%, 2nd YR 20% |
| Replacement Condition | One time replacement under replacement guarantee | One-time replacement, policy voids post-replacement. | One-time replacement; policy voids post-replacement | Only one time, After repalcement the policy becomes void |
| Unlimited Software Support for 12 months | _ | _ | _ | Software installation & Troubleshooting |
| _ | _ | _ | Email Configuration | |
| _ | _ | _ | Data transfer & data Backup | |
| _ | _ | _ | Computer Tune ups | |
| _ | _ | _ | Support on virus removals | |
| _ | _ | _ | Health Checkup |