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GUARANTEED 75% BUYBACK | iPhone 15 Series -2023

Bought Guaranteed Buyback in 2022? Click here.

1. Program:

Guaranteed buy-back program guarantees a buy-back value in an event of upgrades of the current device to a new device belonging to NPI (new product introduction) classification, Ex: iPhone 15 bought this year can be upgraded to a new iPhone with a guaranteed buy-back value of 75% amount paid for iPhone 15.
    • A. Eligibility:

    • i. The plan can be offered to customers with any iPhone 15 series products.
    • ii. Customers will be charged a one-time fee of AED 100 for the plan.
    • A. Plan Term:

    • i. The plan is to be purchased/enrolled between 22nd September 2023 till 31st December 2023.
    • ii. The plan once enrolled is valid from the date of purchase till 31st December 2024 or 395 days whichever comes earlier.

REDEMPTION:

The plan can be redeemed next year starting from the launch day of the new iPhone model till 31st December 2024,
    • A. Requirements:

    • i. The customer should carry the invoice copy along with the iPhone (same IMEI) and its box.
    • ii. The iPhone should be in working conditions with no missing parts or fault.
    • iii. Battery health for the iPhone should not be less than 90%.
    • iv. There should not be any scratches on the screen or dents on the body.
    • v. The device should be free from any kind of lock, device, cloud or otherwise.
    • vi. Device will be checked and evaluated at the Tech bench in Sharaf DG stores.
    • B. Exceptions:

    • i. In event of the device exchange from Apple Service Provider a letter of exchange shall be produced at the time of redemption as an additional document by the customer.
    • ii. In an event of a refund/change of iPhone the plan fees shall not be refunded.
    • iii. This plan is Non-Transferable, the plan will be associated with the IMEI number unique to the handset and cannot be transferred to another device.

GUARANTEED 60% BUY BACK- APPLE WATCH -2023

1. Program:

Guaranteed buy-back program guarantees a buy-back value in an event of upgrades of the current device to a new device belonging to NPI (new product introduction) classification, Ex: Apple Watch latest series bought this year can be upgraded to a NPI watch in 2024 with a guaranteed buy-back value of 60% amount paid for Apple watch launched in 2023.
    • A. Eligibility:

    • i. The plan can be offered to customers with any Apple Watch series launched in 2023.
    • ii. Customers will be charged a one-time fee of AED 49 for the plan.
    • A. Plan Term:

    • i. The plan is to be purchased/enrolled between 22nd September 2023 till 31st December 2023.
    • ii. The plan once enrolled is valid from the date of purchase till 31st December 2024 or 395 days whichever comes earlier.

REDEMPTION:

The plan can be redeemed next year starting from the launch day of the new Watch model till 31st December 2024.
    • A. Requirements:

    • i. The customer should carry the invoice copy along with the Apple Watch (same serial number) and its box.
    • ii. The Watch should be in working conditions with no missing parts or fault.
    • iii. Battery health should not be less than 90%.
    • iv. There should not be any scratches on the screen or dents on the body.
    • v. The device should be free from any kind of lock, device, cloud or otherwise.
    • vi. Device will be checked and evaluated at the Tech bench in Sharaf DG stores.
    • B. Exceptions:

    • i. In event of the device exchange from Apple Service Provider a letter of exchange shall be produced at the time of redemption as an additional document by the customer.
    • ii. In an event of a refund/change of Watch the plan fees shall not be refunded
    • iii. This plan is Non-Transferable, the plan will be associated with the Serial number unique to the watch and cannot be transferred to another device
 
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