Terms and conditions
- Promotion Period: This offer is valid from 13th June to 13th July.
- Promotion Summary:
- Purchase any Major Domestic Appliance (MDA) and get 10% off on Small Domestic Appliances (SDA) or Personal Care products.
- Purchase any TV and get 10% off on Audio products.
- Discount Structure:
- In-Store: The 10% discount on the secondary product is applicable only if both items are billed on the same invoice.
- Online: Customers will receive a coupon code via email equivalent to the discount, which can be redeemed within 7 days.
- Minimum Purchase Requirement: Not applicable.
- Maximum Discount Limit: AED 200.
- Eligible Brands: Hisense, LG, Philips, Samsung, Sony, TCL, Bose, Harman Kardon, JBL, Epson, Bosch, Candy, Hitachi, Super General, Siemens, Panasonic, Electrolux, Kenwood, Moulinex, Tefal, Braun, Dyson.
- Eligible Categories: TVs, Audio (only at store), Home Appliances, Personal Care.
- Exclusions: This offer cannot be combined with any ongoing slab-wise additional discount promotions.
- Eligible Payment Methods:
- All standard payment methods are accepted.
- Coupon codes are applicable for online purchases only.
- In-store: Discount applies only when both products are billed on the same invoice.
- The offer is valid for single use per customer during the promotion period.
- Return Policy: In case of a return, the refunded amount will be based on the discounted invoice value.
- Availability:
- Offer is valid both in-store and online.
- For online purchases, the promotion is applicable only on products sold by Sharaf DG.
- Additional Terms: Sharaf DG reserves the right to modify or cancel the promotion at any time without prior notice.
- Disclaimer: Sharaf DG may amend or cancel this promotional offer at its sole discretion without prior notice.
- Promotion Title: Additional Slab-Wise Discount – Save up to AED 1,000
- Promotion Period: Valid from 13th June to 13th July.
- Promotion Overview:Customers purchasing from the Appliances, Televisions, and Audio categories during the promotional period are eligible for slab-wise discounts on a selected list of SKUs, as per the following structure:
Customer Purchases (AED) Slab Discount (AED) 1000 – 1999 100 2000 – 2999 200 3000 – 3999 300 4000 – 9999 500 >10000 1000 Maximum cumulative discount: AED 1,000.
- Discount Details:
- The discount is applied as a flat reduction based on the slab value.
- Applicable only on selected SKUs as defined by Sharaf DG.
- Minimum Purchase Requirement: Not applicable.
- Maximum Discount Limit: AED 1,000 per customer during the promotion period.
- Exclusions:
- Offer applies only to selected products.
- Products must be sold by Sharaf DG.
- Eligible Payment Methods: All standard modes of payment are accepted.
- Promotion Conditions:
- Discount is applied at the product level, not on the total invoice amount.
- Applicable only on eligible products.
- Combining Offers: This offer can be combined with Sharaf DG loyalty discounts or bank promotions.
- Return Policy: Sharaf DG’s standard return policy applies. In case of a return, the refunded amount will reflect the discounted price.
- Availability:
- Valid for both online and in-store purchases.
- For online purchases, only products sold by Sharaf DG are eligible.
- Additional Terms: Sharaf DG reserves the right to modify, suspend, or terminate the promotion at any time without prior notice.
- Disclaimer: Sharaf DG may cancel or amend this promotion at its sole discretion without prior notice.
- Promotion Title: Loyalty Discount – Appliances, Televisions & Audio
- Promotion Period: Valid from 13th June to 13th July, 2025
- Promotion Overview:
Customers holding DG Member, ESAAD, or FAZAA cards are eligible to receive an additional 10% discount, up to AED 200, on eligible products from the Appliances, Television, and Audio categories. - Discount Details:
- Offer: Additional 10% off, up to a maximum of AED 200.
- Eligibility: Only for verified loyalty members (DG Member, ESAAD, FAZAA).
- Discount applies at the product level, not at the invoice level.
- Minimum Purchase Requirement: Not applicable.
- Maximum Discount Limit: AED 200 per eligible customer.
- Exclusions:
- Applicable only on selected products.
- Discount applies on products sold at current selling price [ESL (Electronic Shelf Label)].
- Not valid on promotional, bundled, or already discounted items outside the eligible product list.
- Eligible Payment Methods: All standard payment methods are accepted.
- Promotion Conditions:
- Discount is limited to one product per customer during the promotion period.
- Customer must present valid loyalty ID at the time of purchase.
- Combining Offers:
- This discount is applied on the current selling price [ESL (Electronic Shelf Label)].
- Can be combined with other store-wide offers, where applicable.
- Return Policy: Sharaf DG’s standard return policy applies. Any refund will be processed based on the discounted purchase price.
- Availability:
- This offer is available in-store only.
- Not applicable for online or third-party marketplace purchases.
- Additional Terms:
- Discount is calculated and applied at the individual product level.
- Only eligible products from Appliances, Televisions, and Audio categories qualify.
- Disclaimer: Sharaf DG reserves the right to modify, amend, or terminate this promotion at any time without prior notice. All transactions are subject to Sharaf DG’s general policies and terms.
Promotion Period:
Valid from June 16, 2025 to August 23, 2025 or until stocks last.
Stock Availability:
The promotional bundle includes either a Yasmina Mini or Yasmina Lite AI Smart Speaker, subject to availability. Distribution is on a first-come, first-served basis.
Definitions:
Yango Play Subscription:
A paid, time-limited digital streaming service that allows access to subscription content via the Internet. The service enables users to stream content for a specified duration under defined terms.
Promotional Reward:
A package consisting of:
- One (1) Yasmina AI Smart Speaker (Mini or Lite model)
- One (1) digital voucher for a 3-month Yango Play Subscription
Eligible User:
An individual customer who:
- Makes a single purchase of AED 2,000 or more at a participating Sharaf DG store during the promotional period
- Resides in the United Arab Emirates
- Is a new Yango Play subscriber (existing subscribers are not eligible)
- Completes in-store activation of the Yango Play Subscription
- Is not an employee or representative of YANGO/DEXICONN GULF
Participation Requirements:
- Must be located in the United Arab Emirates
- Make a qualifying purchase of AED 2,000 or more in a single transaction at a participating Sharaf DG store
- Agree to install and activate the 3-month Yango Play Subscription in-store with assistance from Sharaf DG staff
- Complete the activation and provide any required verification or information
- No additional fee is required to participate in this promotion
Promotional Reward Details:
Each eligible customer will receive:
- One (1) Yasmina AI Smart Speaker (Mini or Lite, depending on availability)
- One (1) digital voucher for a 3-month Yango Play Subscription
Limit: One (1) reward per qualifying transaction per customer
Rewards are non-transferable and cannot be redeemed for cash or any other substitutes
Claim & Delivery Process:
All customers (online and in-store) must visit the Customer Care Desk at Sharaf DG to claim the reward
Upon successful in-store activation of Yango Play:
- The customer receives the Yasmina Smart Speaker
- The digital Yango Play voucher code is sent to the customer
Customer Care staff must verify:
- Activation and login to Yango Play
- Issue billing and hand over the speaker accordingly
Customers must retain the Yasmina speaker packaging for at least 7 days in case of returns
Purchase Verification:
Online Purchases:
Eligibility is confirmed on the thank-you page and verified via the Order Management System (OMS) in-store
In-Store Purchases:
Promotion details shared during billing; eligibility confirmed using the store invoice
Failure to verify eligibility will result in forfeiture of the reward
Mandatory Yango Play Activation:
Customers must:
- Install the Yango Play app
- Activate the 3-month subscription in-store
- Assistance from Sharaf DG staff is required
Recommended: Download and activate via mobile device
(Note: Activation may not function properly on workplace desktops with IT restrictions)
Activation steps:
- Visit: https://play.yango.com/en-ae/gift?code=SHARAFDG
- Sign up with email ID
- Enter credit card information (trial only, no immediate charge)
- Confirm subscription
- Download and log in to the Yango Play app
- Sharaf DG agent to verify successful activation
Full activation is mandatory before issuing the reward
Smart Speaker Activation:
The Yasmina Smart Speaker must be activated within 15 days of receipt
Forfeiture Conditions:
The reward will be forfeited under the following conditions:
- Inability to verify purchase eligibility
- Failure to activate Yango Play in-store
- Return or refund of the primary purchase associated with the promotion
Returns Policy:
Customers must return the Yasmina Speaker if the qualifying purchase is refunded or returned
Sharaf DG staff must inform customers to retain the speaker’s packaging for at least 7 days post-purchase
General Conditions:
This is a promotional offer and not a lottery; no element of chance is involved
By participating, users agree to comply with these terms and conditions
Fraudulent or manipulative behavior will lead to disqualification
Sharaf DG reserves the right to:
- Disqualify any participant violating the terms
- Suspend participation if misconduct is detected
- Modify, cancel, or terminate the promotion in case of unforeseen circumstances
In case of promotion cancellation or refund, the Yasmina Speaker must be returned
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