General Terms and Conditions

The Fine Print

• Sharaf DG’s standard return and exchange policy will be applicable.
• Sharaf DG reserves the right to terminate the promotion at its discretion.
• The promotion is applicable only to available stock at Sharaf DG.
• Sharaf DG reserves the right to withdraw or modify the promotion at any time without prior notice.

Instant Discounts of up to AED 1,000 on TVs & Home Appliances

Campaign Period: Valid until 12 July 2026

How It Works

The Offer: Instant savings of up to AED 1,000 based on net invoice value.

Where to Buy: In-store only, configured in POS.

• • Discount Structure (Based on Net Invoice Value):

    Net Invoice Value (AED)	Discount
    AED 2,499 – AED 3,999	AED 100 off
    AED 4,000 – AED 5,499.99	AED 200 off
    AED 5,500 – AED 6,999.99	AED 300 off
    AED 7,000 – AED 8,499.99	AED 400 off
    AED 8,500 – AED 9,999.99	AED 600 off
    AED 10,000 and above	AED 1,000 off

The Rules

Applicable Categories: Electronics (Televisions) and Home Appliances (MDA, Freestanding only).

Eligible Brands: Samsung, LG, Hisense, Sony, TCL, Philips, Bosch, Electrolux, Siemens, Super General, Panasonic, Hitachi, Beko.

Exclusions: Cannot be combined with Esaad/Fazaa, Buyback offers, or card-based promotions.

Limits: Only one promotion can be applied at a time.

Esaad/Fazaa Offer: 10% Discount, Capped at AED 500

Campaign Period: Valid until 12 July 2026

How It Works

The Offer: 10% discount on eligible products, capped at AED 500.

Where to Buy: In-store only, configured in POS.

The Rules

Applicable Categories: Electronics, Electronics Accessories, MDA, SDA, PC, Health Care, and Home Appliances Accessories.

Eligible Brands: Samsung, LG, Hisense, Philips, Dyson, Braun, Bosch, JBL, Bose, Sony, TCL, Electrolux, Siemens, Super General, Panasonic, Hitachi, Beko.

Exclusions: Cannot be combined with Instant Discount, Built-in Offers, Buyback Offers, or any card-based promotions.

Limits: Only one promotion can be applied at a time.

Green Points Discount on Home Appliances

How It Works

Customers can receive an instant discount when purchasing any home appliance with a 3-star, 4-star, or 5-star energy rating, verified under UAE local certification standards (MoIAT/ESMA/Energy Label). The discount has already been applied to the final prices.

Discount Structure:

• 5 Star: AED 100

• 4 Star: AED 50

• 3 Star: AED 25

The Rules

Where to Buy: Valid both in-store and online.

Eligible Brands: Samsung, LG, Hisense, Bosch, Electrolux, Siemens, Super General, Panasonic, Hitachi, Beko.

Minimum Purchase: Applicable only on products with a net value of AED 1,000 and above.

Eligible Products: Only SKUs listed in the approved star rating list are eligible.

Combination: Can be combined with any offer, as the discount has already been applied to the final prices.

Shop & Win – Daily Lucky Winner

Campaign Period: Valid until 12 July 2026

How It Works

The Prize: Win a Samsung Tab with the purchase of any eligible Electronics or Home Appliance.

Where to Buy: Available in-store and online.

Notification: Winners will be contacted via registered contact details.

The Rules

Exclusions: The gift cannot be exchanged for cash, other products, or gift vouchers.

Shop & Win – Mega Lucky Winner

Campaign Period: Valid until 12 July 2026

How It Works

The Prize: Win a 100″ TV, Samsung Fold 7, Laptop, French Door Refrigerator, or Washing Machine with the purchase of any eligible Electronics or Home Appliance.

Where to Buy: Available in-store and online.

Notification: Winners will be contacted via registered contact details.

The Rules

Exclusions: The gift cannot be exchanged for cash, other products, or gift vouchers.

Choose Your Gift Worth AED 500

How It Works

The Offer: Purchase any eligible Electronics (TV/Audio) or Home Appliance (MDA/SDA/PC) with a net invoice value of AED 15,000 and above, and choose any 1 unit of gift worth a maximum of AED 500.

Where to Buy: Currently available in-store only.

Gift Conditions:

• If a customer wishes to choose a gift worth above AED 500, the customer must pay the difference.

• If a customer wishes to choose a gift worth below AED 500, the difference will not be refunded in cash, other products, or gift vouchers.

• The gift cannot be exchanged for cash or gift vouchers.

• If a customer returns a partial or full invoice, the standard Sharaf DG return policy applies and the gift must be returned with the unit. If the gift has been opened, the standard restocking fee applies.

The Rules

Minimum Spend: AED 15,000 and above in a single net invoice.

Eligible Categories: Electronics (TV/Audio) and Home Appliances (MDA/SDA/PC).

Gift Selection: The AED 500 gift must be selected as 1 unit from SDA/PC/MDA products.

Eligible Gift Brands: Samsung, LG, Hisense, Philips, Dyson, Braun, Bosch, JBL, Bose, Sony, TCL, Electrolux, Siemens, Super General, Panasonic, Hitachi, Beko, Babyliss, Kenwood, Hoover, Delonghi.

Limits: One gift per qualifying invoice.

Buyback – Get Up to AED 3,500 Exchange Value for Freestanding Appliances

How It Works

The Offer: Trade in eligible freestanding appliances and receive up to AED 3,500 exchange value.

Where to Buy: Currently available in-store only.

The Rules

Exclusions: Cannot be combined with Esaad/Fazaa, Instant Discount, or Built-in Slab Offers.

Additional Buyback Discount – Non-Working AC/Refrigerator

How It Works

Exchange any non-working AC or refrigerator for a new product worth AED 5,000 and above to receive an additional AED 100 discount. Applicable only when exchanging a non-working AC for a new AC, or a non-working refrigerator for a new refrigerator.

Application: To be applied manually after the normal trade-in process.

Where to Buy: Currently available in-store only.

The Rules

Minimum Purchase: New product must be AED 5,000 and above.

Eligible Exchange: Non-working AC for new AC; non-working Refrigerator for new Refrigerator.

Exclusions: Cannot be combined with Esaad/Fazaa, Instant Discount, or Built-in Slab Offers.

Limits: Offer cannot be exchanged for cash or vouchers.